Contact Us
Email: support@vesimidesign.com
Dear customers, please send only one email. If you send the same question 10-20 times, it will slow us down. We do not use AI to answer. So please be kind and respectful.
Delivery times:
We try to keep most of the products in stock.
Some products are made to order (you are informed in the product description before purchase)
Towels are hand-tufted in Portugal in Abyss & Habidecor Factory. Production take 3-6 weeks.
Office chairs - each chair is handmade in Italy and send directly from Italy to each customer. 24k Gold Finishes may take longer. Please keep that in mind. Each chair in on a pallet. Usually sent by TNT courier.
MacKenzie-Childs - we receive 2-4 pallets of restocked products and new collections every month. We work closely with MC UK and MC US and preorder collections for next seasons months before they are finally launch in US. We usually receive new collection few weeks after US launching. Preorders are possible and customers can save the spot in line this way.
*Portugal - National holidays in August - delivery times could be prolonged
*Italy - National holidays in August - delivery times could be prolonged
What we plan in 2025
January - we plan to visit Abyss & Habidecor + Celso de Lemos factory in Portugal
February - 7. – 11.2.2025 - CHRISTMAS WOLRD - International trade fair for seasonal and festive decorations
February - AMBIENTE - Europe's largest and the world's most respected consumer goods exhibition
April - Salone del Mobile Milano
April - we also plan to visit our beloved friends & factories in Italy.
If you want to see more, follow us on instagram, we love to share everything with our customers...
Our Warehouse and Office:
Waterfall Sense s.r.o.
U Stadionu 270
383 01 Prachatice
Czech republic
Our Location is UTC +1 / Central European Time (CET).
Please respect that too.
Bank Account:
IBAN - CZ1420600000000001077608
SWIFT - CITFCZPPXXX
Citfin - 1077608/2060
VAT CZ28134087
ID 28134087